For those of you who may be interested in buying a waterproof helmet camera, you may have considered the ones offered on www.bulletcam.com. I have had my order in for a month and a half now, as well as having PAID IN FULL for my system, and still have yet to get it in the mail, get any info that it has been shipped, etc. I have called like 40 times and e-mailed them like 25 and they do not return phone-calls or e-mails. They have absolutely terrible customer service. I can understand if it's a small business with limited workers (which I'm sure it is) and they need extra time to build the thing or something along those lines, but if that is the case all they have to do is LET ME KNOW!!!!! I have filed a complaint with the Better Bureau of Business in their state and I am now intending to spread the word NOT to buy their products, untill they either refund my money or send me a helmet camera, which I think should be sent for a discounted price at this point. Has anyone else out there had any dealings with these guys??? Did you encounter similar problems??? Any input/advice would be greatly appreciated!