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I’ve used PayPal since they started and they have been flawless.
It’s the only online financial transaction service I use.
(I won’t shop at Amazon because they don’t take PayPal.)
PayPal has intervened for me on a couple of occasions, resulting in refunds.
I post this only because people who dis it seem to be among the same group that “hated” the Eagles, when that was fashionable.

As has been posted already, PayPal does have some buyer protection but only if it is used as a transaction and not a "friends and family" transfer. Of course then there is their transaction fee that must be paid by someone, typically the seller unles negotiated beforehand.
 
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