I think we can all agree that those plastic nuts are a bad design. The previous designed seats are even worse if you can believe that. I broke 2 of the older seats and one of the newer. To LL's credit they are doing a great job getting people those metal nuts. They have no control over the dealer checking to see of all their boats sold have been updated with the recalled nuts. It could put some people in a very sketchy situation. It put me in a semi sketchy situation for sure when I shattered those plastic nuts in the first mile of a walled in 6 mile class IV/V section. We all make mistakes. Just seems like LL is making more mistakes than the other manufacturers with sub par engineering than most.I recently purchased an new Freeride 57. It came off the shelf with a set of broken seat rail clamps. When I emailed them, they were well aware of the problem as they have redesigned the slug that tightens the seat in place(for adjusting seat). The first one was made of plastic with a brass insert that you screw into to tighten the seat. When you tightened it, the brass insert just pulled right out and proceeded to grind down the rail that it rests in. Now I think the customer service was good. Took me just over a week to get new rails and slugs. New slugs are solid brass. Pretty bomber. My problem is this: If LL knew about this problem while they still had defective boats sitting at dealers' shops, why don't they send these dealers the new slugs to swap out with the old pos slugs BEFORE they sell the boat? I love my Freeride, but probably won't be buying another LL boat anytime soon. This was my second new LL boat in 3 years. First one was defective as well. What ever happened to thoroughly testing a product BEFORE it's released to market?
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