Pro-Loks Defective ProMax Blades
I bought two full sets of Pro-Lok oars, ProMax blades, and oarlocks and I loved the function and light weight. However, 3 out of the 4 blades developed bubbles where the outer layer separated from the inner support. The blades were all less than 2 years old, stored inside and had seen only light use and were within the warranty period.
I called Dan at Pro-Loks. Dan immediately said he knew exactly what I was talking about, that he had a "bad batch", that he was well aware of the problem, and would send me replacements. He said no need to send picture because he knew exactly what I was talking about. He said they should be OK but advised against using them on a big trip, like the Grand because he wasn't sure if they would hold up.
That was more than 6 months ago and it has been nothing but promises and excuses since then. For a couple of months, he's been saying he has them in stock and will send them out "real soon" but it never happens.
I had posted positive reviews before but I don't want to mislead people so I am following up. I think Dan has some good ideas and nice designs but until his quality level and customer service improve, I certainly would not recommend them.
Thanks for listening! I can send pix of the defect I am talking about if it would be helpful.