Owyhee Shuttle lesson learned
Wanted to tell everyone about my experience I had with Robin Easterday with Owyhee River Shuttles who charged $160.
My group used her as shuttle service and it will be the last time. As per our notes, she was advised to leave the vehicle key in the gas cap door at the takeout (Birch Creek Ranch) Upon arrival there was no key to be found. We searched all areas of the vehicle thinking it might be misplaced. Also searched on the ground, around the boat ramp, and parking lot....no luck. I ended up using my emergency (on person) key and was able to drive out. We would have called her for an explanation, but there was no cell service until we reached the other side of Homedale, ID. If not for the spare key, we would likely have spent the night waiting for a good samaritan to take us out of the canyon.
I notified Mrs. Easterday and told her the issue. Her response was rehearsed and unflinching...."we left the key where you told us, if its not there, then its not my fault" I asked her to check with her drivers and get back with me. She never did as I never received a return phone call...in fact even after multiple messages she refuses to call me back with an apology or solution. This is not a cheap fix as I will have to go to my dealer and have a new chip key made and programmed.
I've been rafting for a long time and never saw anything like this!
Hope everyone has a good boating season and no stranded vehicles at the takeout