A paean for Holly of Vanguard - Mountain Buzz
 



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Old 07-13-2013   #1
 
Unincorporated Douglas County, Colorado
Paddling Since: 1896
Join Date: May 2005
Posts: 94
A paean for Holly of Vanguard

I have been struggling with how to paint over the Timberline patch that came with the used Vanguard 14' self-bailer I bought from Greg up at Timberline Tours in Eagle. As condition for buying the boat at a substantial discount, I agreed to paint over the boat patch that Timberline glues to all their boats. I have tried several different paints, none held.

I was about to reapply paint when I decided I wanted a final solution, and came to the buzz for research. Ultimately, that led me to go to the Vanguard website where I posted a threat to row a clown boat (multicolored in irregular patterns) unless Holly (owner of Vanguard) assisted me.

The response was phenomenal. I knew she would call, but I was surprised when it took less than 5 minutes. During the research process on buzz, I discovered that she had previously distributed free D-rings to other buzz posters, and I expanded my demands to include those.

Today, 3 days later, I have a solution to my paint problem, and 4 D-rings of exceptional quality and of matching color to my boat. She also included, gratis, two packages of M&Ms.

In exchange, I promised to follow her instructions, and to write a post on Mountainbuzz describing my experience with Vanguard.

I got a Vanguard by accident, I row one now by intent. I expect it will last for many more years.

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Old 07-13-2013   #2
 
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Silt, Colorado
Paddling Since: 2000
Join Date: Jul 2007
Posts: 193
Holly rocks!
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Old 07-14-2013   #3
 
Breckenridge, Colorado
Join Date: Sep 2012
Posts: 19
WORD

It's awesome owning a bomber product and having the owner back you.
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Old 07-14-2013   #4
 
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Evergreen, Colorado
Paddling Since: 2003
Join Date: Feb 2010
Posts: 457
Extremely helpful woman!
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Old 07-14-2013   #5
 
Join Date: Mar 2012
Posts: 43
We sell Vanguard rafts because of the service Holly provides and how well the Vanguard raft performs and holds up. We love working with a company who offers outstanding products and services!
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Old 07-14-2013   #6
 
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Summit County, Colorado
Paddling Since: 2006
Join Date: Jun 2010
Posts: 459
Holly rocks! My butt only goes in a Vanguard...if I can help it!
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Old 07-14-2013   #7
 
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Wheat Ridge, Colorado
Paddling Since: 1995
Join Date: Oct 2003
Posts: 3,776
My Vanguard's been a great boat and is in it's 9th season. Holly's been great to work with in the first couple of years when there were a couple of warranty issues to deal when they were still working the bugs out of the line, and on the other occasions since that I've contacted her. It's a really stand up operation she has.

-AH
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Old 07-15-2013   #8
 
Carbondale, Colorado
Join Date: Aug 2009
Posts: 330
I intentionally bought a Vanguard over other brands and love my raft. Having Holly in Denver backing up her product is an awesome bonus.
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