I'm a moderator and haven't seen your emails. The site is under new ownership and I don't know who the tech support currently is..... I will make sure this gets to the appropriate people though so we can solve your issue. Unless it's something I can help with, but if it's a tech issue I can't do much.
Did you send your email through the "contact us" tab at the bottom of the page?
I apologize for the inconvenience.