Salamon snowboards - Mountain Buzz

Thread Tools Display Modes
Old 02-27-2006   #1
Join Date: Feb 2006
Posts: 1
Salamon snowboards

Hi All,
I am wondering if anyone else is having problems with their Salomon snowboards. I purchased a Salomon Forecast 2005 at the beginning of the season and rode it a total of 8 times. I waxed the board and the Ptex collapsed around the front binding and also delaminated in a few sport on the tip. I returned it to Salomon and spoke with a very rude service rep and then his manager, Ryan Sofich which was equally rude. They basically said it was my problem and would do nothing about except offer me a coupon off my next board. I am an instructor at Breck and tune all my friends boards, three of which are Salomon and have never had a problem. I started asking around and a fellow instructor had the same problem with her board delaminating after she waxed it after ridding it 3 times and Salomon replaced it for her. This was the worst Customer Service I have seen from a major supplier. I have decided after this experience to never again buy Salomon products which I have bought for the last 4 years as well as recommended to both friends and students.

snowboardercolo is offline   Reply With Quote
Sponsored Links
Old 02-28-2006   #2
I'm right 50% of the time
brendodendo's Avatar
Paddling Since: 1977
Join Date: Jul 2004
Posts: 899

I rode a Salomon many years ago. Back then they were a foan injected core and very light and soft. Now I ride a bomb proof Never Summer. I have only broken 1 board in 5 years and even though it was 2.5 years old (2 year warranty) ther replaced it for $125 with a new board. They now have a 3 year warranty. You sacrafice some weight for toughness, but they make up for it by being able to run through choppy junk snow like a hot knives through hash oil. As I am on about my rant here, I really do not like burton,(especially their boards), but they are the only binding that you can find replacement parts for at the bottom of EVERY ski hill. So I am forced to ride them. Happy Trails.


Think MORE snow.More snow, more snow
brendodendo is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Topic Thread Starter Forum Replies Last Post
24/7 snowboards ?? GDalton Winter Buzz 3 12-09-2003 04:44 PM

» Classified Ads
Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 03:32 AM.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.