I recently bought a raft and frame from RM Rafts, and until this Sunday haven't had a chance to inflate it. Everything seemed OK after I pumped it up, but after about a half hour I noticed 1 chamber lost air. I called RM Rafts and explained what was going on, he told me it was probably the valve and it needed to be replaced. He asked me where I lived and within an hour and a half we were in my garage replacing the valve. Unfortunately it wasn't the valve so he replaced the raft on the spot, helped me inflate it and made sure it was OK. I've read some of the threads about Saturn.com and RM Rafts and just wanted to give some first hand experience and let the Buzz know that Joe at RM Rafts is an honest guy who backs up what he sells with excellent customer service.
Not all who wander are lost!