REI changes their Return Policy - Mountain Buzz
 



Reply
 
Thread Tools Display Modes
 
Old 06-07-2013   #1
Don
 
Preacher of the Profit Paddling Since: 1990
Join Date: Oct 2003
Posts: 1,074
REI changes their Return Policy

That's it guy how returned his wasted Kokotat Drysuit after five years of abuse. You ruined it for everyone. REI has changed their return policy. You now get one year from regular purchase and 30 days from Outlet.

__________________
I love to dance, but who needs the music- It throws me off.
Don is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 06-07-2013   #2
 
Glen Vegas, Florida
Paddling Since: 92
Join Date: Jun 2007
Posts: 354



Personally I think REI can suck it.
Pizzle is offline   Reply With Quote
Old 06-07-2013   #3
 
Stiff N' Wett's Avatar
 
Evergreen, Colorado
Paddling Since: 2003
Join Date: Feb 2010
Posts: 457
That was the only reason I bought stuff there. They're losing my business.
__________________
Pool and a pond... Pond be good for you.
Stiff N' Wett is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 06-07-2013   #4
 
Redmond, Oregon
Paddling Since: 1973
Join Date: Jan 2013
Posts: 1,119
They still have my business.

If you have gone to their yard sales over the last few years you can see why they did this.

It wasn't one guy doing a 'rental' on a dry suit.
There were thousands of people doing 'rentals'.
BilloutWest is offline   Reply With Quote
Old 06-07-2013   #5
 
Boulder, Colorado
Paddling Since: 2004
Join Date: Aug 2007
Posts: 119
Send a message via AIM to bolsito
I don't understand all of the hate against REI. I needed some dry bags recently for a last minute overnighter, was very happy that I could get them that day. Convenience is nice.

It's unfortunate that people take advantage of their return policy to the extent that they do. As the dude might say, "You aren't wrong, you're just an asshole."
__________________
Scott Andrews
(nine seven eight)-46O-3347
[email protected]
bolsito is offline   Reply With Quote
Old 06-07-2013   #6
 
cataraftgirl's Avatar
 
Sandy, Utah
Paddling Since: 1997
Join Date: Jun 2009
Posts: 3,344
One year is still a generous return policy. I've got no problem with that.
cataraftgirl is offline   Reply With Quote
Old 06-07-2013   #7
 
Salt Lake, Utah
Paddling Since: 1997
Join Date: Feb 2013
Posts: 12
You know REI stands for " Return Every Item". They have always treated me right and I will continue to give them my business.
Altahills is offline   Reply With Quote
Old 06-07-2013   #8
 
Lakewood, Colorado
Join Date: Sep 2009
Posts: 166
The one year return policy does not cover normal wear and tear. "REI’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
lemsip is offline   Reply With Quote
Old 06-07-2013   #9
 
Avatard's Avatar
 
portland, Oregon
Paddling Since: 1991
Join Date: Apr 2011
Posts: 2,191
Never returned a goddamn thing to REI, except a rental. I do understand however how some jack holes might abuse this ....
__________________
________________________________________
Hey, if you want me to take a dump in a box and mark it "guaranteed", I will. I got spare time.
Avatard is offline   Reply With Quote
Old 06-07-2013   #10
 
Arkansas during the off-season Nomadic during the summers! :), Arkansas & Colorado
Paddling Since: 2006
Join Date: Jun 2006
Posts: 950
So people are nice to you (REI) and it is best to take advantage of them? What if they intentionally sold that guy a broken snowboard and refused to give his money back....wouldn't that be just like he did to them?
gannon_w is offline   Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Topic Thread Starter Forum Replies Last Post
Romney's Foreign Policy cayo 2 The Eddy 62 11-02-2012 01:35 PM
Help United Better Their Kayak Policy darcyg Whitewater Kayaking 9 10-26-2012 06:47 AM
Palin on Foreign Policy cayo 2 The Eddy 127 09-29-2008 03:13 PM
OutdoorPlay return policy sucks. Help with Mafia Kayak. SurfinGator Kayaking | Gear Talk 25 07-19-2006 01:51 AM
Airline's Kayak Policy davidj Whitewater Kayaking 0 12-19-2003 04:42 PM

» Classified Ads
Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 03:37 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.