Originally Posted by FrankC
What is your waranty. Specifically, if you ship a defective boat will you replace ASAP?
Warranty is 5 year commercial. Meaning we warranty our commercial outfitters, who run trips 200 +/- days a year for 5 years. You shouldn't even need our warranty as a private boater, you'll be passing the boat on to your kids.
We warranty our boats against any/all manufacture defects. We've focused on quality for over 30 years and we stand behind our product. If you ever have any issues, call us.
Not likely that we'd ship a defective boat, but for hypothetical purposes, if you were shipped a boat with an issue and let's say you had a trip coming up very soon and your boat was unusable, we'd be more than happy to send out a replacement so you can make your trip.
This is a very rare circumstance and most warranty issues we face are cosmetic (not affecting performance/usability), if any, so you'd be able to use your boat for your planned trip and then have a repair scheduled when the time is right.
Does this answer your question?
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