Clavey River Equipment customer service. - Mountain Buzz
 



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Old 06-17-2010   #1
 
Rainy Northwest, Washington
Paddling Since: 1980
Join Date: Feb 2009
Posts: 501
Clavey River Equipment customer service.

Just wanted to give kudos to Clavey River Equipment. I'd ordered some loop straps and a drag bag for a Main Salmon trip. The order came, but a couple of straps were missing. Because I am leaving on Saturday, they offered to overnight them, which will probably cost them more than the two missing straps. I didn't demand it, they just did the right thing. They've earned my future business.

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Old 06-18-2010   #2
The Russian
 
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SLC, Utah
Paddling Since: 2005
Join Date: May 2009
Posts: 1,390
I have to totally agree with you. I've had wrong sizes on every dry suit I bought from them (best prices around, they matched the sales price of other retailers) and they worked with me on getting the right size and color and covered the shipping too. Great folks, I will totally give them a call next time I have to spend some cash.

Alex
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Old 06-18-2010   #3
 
Los Alamos, New Mexico
Paddling Since: 1983
Join Date: Oct 2007
Posts: 179
My experience with them was very similar. Good folks who know their stuff!
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