Clavey River Equipment customer service.
Just wanted to give kudos to Clavey River Equipment. I'd ordered some loop straps and a drag bag for a Main Salmon trip. The order came, but a couple of straps were missing. Because I am leaving on Saturday, they offered to overnight them, which will probably cost them more than the two missing straps. I didn't demand it, they just did the right thing. They've earned my future business.