Viking Propane Tank --- Please Read - Mountain Buzz
 



Reply
 
Thread Tools Display Modes
 
Old 08-29-2016   #1
 
Portland, Oregon
Join Date: Mar 2015
Posts: 164
Viking Propane Tank --- Please Read

Just want all Buzzards to know about my experience with Viking cylinders. I own two of their 11#ers and one has been difficult to fill from beginning. Last river trip I hooked it up to Partner Stove and it sprayed propane everywhere from cylinder valve.

Upon returning from trip I emailed their customer service about the issue. Just a few days later they asked for my address so they could ship me a replacement. It just arrived today.

Even though I expect superior customer service when buying a premium product this was still a pleasant surprise. Just awesome.


Sent from my iPhone using Mountain Buzz

PDX Duck is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 08-29-2016   #2
 
mts3212's Avatar
 
Hillsboro, Oregon
Paddling Since: 1996
Join Date: Aug 2013
Posts: 34
I have the same issue with my 11 lb tank. I've had it for two years and it has always been a problem since the day I got it. It only goes on trips a couple times a year so I just dealt with it. However in May it stopped working during a river trip. I've been in contact with them off and on all summer since then. They have acknowledged an issue with the valve and have offered to replace it but so far no action.

Your post reminded me to follow up once again so thank you for that.


Sent from my iPhone using Mountain Buzz
mts3212 is offline   Reply With Quote
Old 08-30-2016   #3
 
Great Falls, Montana
Paddling Since: .3
Join Date: Jul 2013
Posts: 1,012
Quote:
Originally Posted by PDX Duck View Post
Just want all Buzzards to know about my experience with Viking cylinders. I own two of their 11#ers and one has been difficult to fill from beginning. Last river trip I hooked it up to Partner Stove and it sprayed propane everywhere from cylinder valve.

Upon returning from trip I emailed their customer service about the issue. Just a few days later they asked for my address so they could ship me a replacement. It just arrived today.

Even though I expect superior customer service when buying a premium product this was still a pleasant surprise. Just awesome.


Sent from my iPhone using Mountain Buzz
Thanks for the report. Nice to see a Posative one once and a while
ob1coby is offline   Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Topic Thread Starter Forum Replies Last Post
Viking Propane Tank Dr.AndyDVM Rafting | Gear Talk 12 09-15-2016 01:07 AM
Viking Composite propane tanks? dgoods Rafting | Gear Talk 35 06-28-2015 08:32 PM
10lb vs. 20lb propane tank meanjoebean Kayaking | Gear Talk 28 12-05-2012 06:43 AM
10 or 20lb propane tank.. codycleve Kayaking | Gear Talk 48 08-31-2012 10:29 PM
Propane Tank Question DanRauer Whitewater Kayaking 14 06-27-2007 03:45 PM

» Classified Ads
Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 07:09 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.