Oh, no! The CC company immediately docks the vendor. The vendor has 45 days to document or refute the claim. Obviously, that never happened. We had all of the emails and text with all of the missed dates, etc. to show the CC company. Discover card said that Paypal only gives the vendor like 2 weeks to refute. We were double covered.
The thread on MB where James and I went at it afterwards was deleted by the mods at the time. It was probably a good thing that they did that. I wasn't at my best during the 'discussion'.
My wife was ready to wade in and really give him a piece of her mind. However, she has more restraint than I do. James sent us this long rant about how he had $900 in engineering and programming and how inpatient and ungrateful we were. Since my wife has a programming and IT background, I told him to send a us a copy of the program. Nada. Last we heard from him.