Originally Posted by verendus
How old is your NRS pump? What sort of problem are you having? Mine never had any problems. I have the one that was made In Italy instead of china. I am not sure if that would make any difference, but it's been bomb proof. My kid have used it even as a water gun.
One is maybe 2 years old, one is brand new. The older one needed a new o-ring, and was just generally hard to use because you'd have to stay in perfect rhythm as you pumped or it wouldn't work. We've used the brand new one for 3 trips now, and on the 2nd trip using the pump pressure would build up and the handle wouldn't go back down. NRS said we needed to make sure it was greased up. These are just our top-off pumps, we're not using them to inflate an entire boat.
We take good care of our stuff and know that you have to stay on top of maintenance. I was just surprised that any product would need work after using it only once or twice. Of course NRS and the dealer we got the pump from took care of everything for us, and didn't hesitate when we told them we'd actually prefer a Carlson. NRS will definitely take care of ya, gotta give them that.