Alaska Raft from Spring
I came to forum to get information last spring. After months of research on what to purchase a friend in alaska was at a sports show and found Alaska rafts. This was February.
We place our order, paid in full with a check and was assured our raft in two months. The terms were acceptable to us. I should have known when I didn't get fast responses to my emails. But the excuse that they were touring the spring circuit made sense. After several calls and emails, after about a month of them getting payment they emailed a receipt. Another red flag.
So April came and went, no raft, I sent more emails, more calls and finally got an answer that the factory in China is backed up. It would be a month later for delivery. Ok, next red flag but I remained hopeful. Next month, nothing, more emails, more calls. No response at all. Finally in JULY I was an airport and thought, where the **** is my raft. Out of impulse I called and the owner answered. He said no rafts yet and one of his customers cancelled. I said to do the same and send my money, certified fund within 7 days. Of course nothing came. So out when my letter send certified so I had a date of receipt. I line out the transaction, included copied of the check, the receipt, all emails send by me and a few of his back, a copy of the cell bill showing his number and date. I asked for full payment refunded, certified funds, within 10 days. Well of course I got nothing! So I went to my attorney who said we would have to go to Alaska and bring him to small claims. I said fine! I like Alaska and needed a vacation. Another two months went by and finally in late September a check came from Alaska rafts.
I am grateful to get my money back! I wish I had our raft instead as we now have a frame and all the gear and no raft. I hope this warns others when making a purchase. Alaska raft held a good sum of money for months and I never got my raft. I think was lucky to get my money back!.