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Old 07-13-2013   #1
Unincorporated Douglas County, Colorado
Paddling Since: 1896
Join Date: May 2005
Posts: 94
A paean for Holly of Vanguard

I have been struggling with how to paint over the Timberline patch that came with the used Vanguard 14' self-bailer I bought from Greg up at Timberline Tours in Eagle. As condition for buying the boat at a substantial discount, I agreed to paint over the boat patch that Timberline glues to all their boats. I have tried several different paints, none held.

I was about to reapply paint when I decided I wanted a final solution, and came to the buzz for research. Ultimately, that led me to go to the Vanguard website where I posted a threat to row a clown boat (multicolored in irregular patterns) unless Holly (owner of Vanguard) assisted me.

The response was phenomenal. I knew she would call, but I was surprised when it took less than 5 minutes. During the research process on buzz, I discovered that she had previously distributed free D-rings to other buzz posters, and I expanded my demands to include those.

Today, 3 days later, I have a solution to my paint problem, and 4 D-rings of exceptional quality and of matching color to my boat. She also included, gratis, two packages of M&Ms.

In exchange, I promised to follow her instructions, and to write a post on Mountainbuzz describing my experience with Vanguard.

I got a Vanguard by accident, I row one now by intent. I expect it will last for many more years.

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Old 07-13-2013   #2
Moon's Avatar
Silt, Colorado
Paddling Since: 2000
Join Date: Jul 2007
Posts: 193
Holly rocks!

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Old 07-14-2013   #3
Breckenridge, Colorado
Join Date: Sep 2012
Posts: 19

It's awesome owning a bomber product and having the owner back you.
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Old 07-14-2013   #4
Stiff N' Wett's Avatar
Evergreen, Colorado
Paddling Since: 2003
Join Date: Feb 2010
Posts: 446
Extremely helpful woman!
Pool and a pond... Pond be good for you.
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Old 07-14-2013   #5
Join Date: Mar 2012
Posts: 43
We sell Vanguard rafts because of the service Holly provides and how well the Vanguard raft performs and holds up. We love working with a company who offers outstanding products and services!
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Old 07-14-2013   #6
SummitSurfer's Avatar
Summit County, Colorado
Paddling Since: 2006
Join Date: Jun 2010
Posts: 435
Holly rocks! My butt only goes in a Vanguard...if I can help it!
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Old 07-14-2013   #7
Andy H.'s Avatar
Wheat Ridge, Colorado
Paddling Since: 1995
Join Date: Oct 2003
Posts: 2,909
My Vanguard's been a great boat and is in it's 9th season. Holly's been great to work with in the first couple of years when there were a couple of warranty issues to deal when they were still working the bugs out of the line, and on the other occasions since that I've contacted her. It's a really stand up operation she has.

Nothing in the world is more yielding and gentle than water. Yet it has no equal for conquering the resistant and tough. The flexible can overcome the unbending; the soft can overcome the hard. - Lao Tse
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Old 07-15-2013   #8
Carbondale, Colorado
Join Date: Aug 2009
Posts: 317
I intentionally bought a Vanguard over other brands and love my raft. Having Holly in Denver backing up her product is an awesome bonus.

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