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Old 08-03-2015   #1
possumturd's Avatar
Boulder, Colorado
Paddling Since: 1995
Join Date: Jul 2006
Posts: 451

Had a little transaction trip up at CKS that left me feeling like I got used . Left the building in a bitter huff vowing never to return.

Within an hour I got a text from Earl (who got wind of what happened) to come back for a chat. Earl made it right and I am grateful. I bought a bit of gear and left happy.

Kudos to Earl for realizing a jilted retail customer is a bad thang even if they are a shitty boater.

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Old 08-03-2015   #2
lmyers's Avatar
Buena Vista, Colorado
Paddling Since: 2005
Join Date: Jun 2008
Posts: 4,207
My experience has been that CKS (and in particular Earl) wants you to be happy and will do their/his best to make sure you are.

GARNA’s mission is to foster stewardship of the resources of the greater Arkansas River region through education, volunteerism and experiences.
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Old 08-04-2015   #3
Denver, Colorado
Paddling Since: 2002
Join Date: Nov 2003
Posts: 586
Yeah, plus one with Logan.
The whitewater gear business is a tough one, but Earl and CKS have always shown that they care about keeping their customers happy.
Good people, good boat shop.
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Old 08-05-2015   #4
Miller Time's Avatar
Golden, Colorado
Paddling Since: 2005
Join Date: Apr 2009
Posts: 288
Turd - I think that's the first negative review on CKS I have heard about. Sorry to hear that. I (and others) think they are the best in the biz - glad you gave them a chance to make it right.

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