Had a two year old Green Jacket with a broken knife lash tab, I called the company and asked if it would hurt the jacket to "modify it". They offered to replace it, awesome! I didn't want to go without, so they sent me a brand new one (new style even) with a return label to send the old one back, even more awesome. This company has my business forever, and I will tell everyone I know and don't know. Customer service like this is almost a thing of the past. Thank you Astral! You've set a high standard with your quality of product and customer service!