I just got a new pair of boots myself, and tried on the BD's in the process. I feel like the salesperson was telling me that BD is going for an out of the box fit, with no molding....I may be totally off base here. But would def take them back and see about molding or a new size....Although I would personally give a pair of Scarpa T-Race's or T-1's. I am a huge fan of BD's products, and they make sik gear, but I just dont' think you can beat the liner in the Scarpa boots...the thermo mold and the wrap around style, as opposed to the traditional tongue found in BD's, Garmonts, etc are way more comfortable (IMO). And as far as performance....Scarpa's T's are tried and true.