Originally Posted by glenn
My WRSI full face would literally not fit on my g/f small sized helmet despite being universally sized, and when I put it on my helmet it would pop off immediately after nearly any force. Even just adjusting the angle the helmet was sitting on your head with the mask was enough to make it pop off it's connectors. Nothing violent. I'm mechanically minded, and I went back and forth trying. I had the mask attached properly and it simply does not want to stay on the helmet. I'm confident the force of the water would tear off the mask before you hit any rocks. I'm sorry your homey got torn up, but the WRSI mask probably would not have helped.
If you want a full face, spend the money on one. The $40 attachment is a $40 piece of trash.
I bought the small sized helmet three years ago after being promised by WRSI that the face attachment would be available the following year. The Face Protection System for the standard size helmet is not compatable with the small sized helmet. That was not disclosed the first year the small helmet was available. Every year I have contacted the company and have been told it would be available next year in the small size. This year I got a different story. It is nice that they offered a return, but the excuse is lame. This is the same design as the standard size, not a huge design change to make a piece of plastic a little bit narrower. I wanted one helmet to work and that is what they claimed. It is disappointing that they led me on for so long.
My e-mail: I bought the small helmet in 2008 after inquiring when the face protection system would be available for this size. I was told before the 2009 season. That didn't happen. I called again before the 2010 season and was told it would be available for the 2010 season. Again, no. When is this going to be available? I bought this helmet so that I could make it a full faced helmet. Had I not been given the assurance that it would be available, I would not have bought this helmet, but one that is a full-face design. The website currently states sometime in the future, not very specific. Please advise.
Thank you so much for your inquiry. We really apologize for your long wait. We can return your helmet anytim efor any reason if you would like. We just hav'nt been able to get the facemask system to be up to the quality that people expect from WRSI. So we just can't release it until we are positive about it. Upholding the standard that people trust WRSI for is more important to us than getting it out quick. The small facemask has been severely delayed though and we apolagize. We are happy to return your helmet if you would like.