Originally Posted by Avatard
that's fine and all but this is a reputable builder who's image is important. Yeah their warranty is 6 years but this is clearly a defective boat whether it happens on year 6 or 16 ...
unless I'm mistaken Spanky is probably going to be in the market for a new boat. He's either going to walk away from the Sotar brand, bad mouthing it and saying he was wronged. Or someone from Sotar will take this opportunity to provide him a discount on a new boat, turn this into a win for the company at little or no profit, yet little or no cost to them.
they can either lose in profit and make a happy customer again, or they can walk away from the customer. Bad reviews travel 5x further ...
Try applying that logic on a product of any kind. Whether it's a Ford or Toyota, Remington or Ruger, Lund or Whaler, Harley or Yamaha, Polaris or Ski Doo, I doubt you will get past the laughing stage whether you are in the market or not. Shit wears out. If you buy old stuff, the chances of it failing or needing repair while you own it, increase with it's age.
FWIW, the only product I've ever owned with a truly unconditional lifetime warranty is a Sage rod.