Reply
 
Thread Tools Display Modes
 
Old 04-18-2012   #1
 
Oslo's Avatar
 
Niwot, Colorado
Paddling Since: 1993
Join Date: Feb 2009
Posts: 58
Superior Customer Service

So I ordered an NRS camp table during their sale last week. In the special instructions section I wrote "please draw a unicorn rafting." Not only did they draw a unicorn rafting, but it's a 5' drawing of a unicorn rafting on a rainbow.

That...is customer service.
Attached Thumbnails
Click image for larger version

Name:	Unicorn Rafting.jpg
Views:	239
Size:	1.02 MB
ID:	4544  
__________________

Oslo is offline   Reply With Quote
Old 04-18-2012   #2
 
lmyers's Avatar
 
Buena Vista, Colorado
Paddling Since: 2005
Join Date: Jun 2008
Posts: 4,183
That's pretty awesome. Must of taken a few minutes to do that...
__________________

__________________
GARNA’s mission is to foster stewardship of the resources of the greater Arkansas River region through education, volunteerism and experiences. https://garna.org
lmyers is online now   Reply With Quote
Old 04-18-2012   #3
 
Carbondale, Colorado
Paddling Since: 2007
Join Date: Mar 2007
Posts: 262
that is stellar customer service. You should frame it, that's a magical unicorn!
calendar16 is offline   Reply With Quote
Old 04-18-2012   #4
 
Avatard's Avatar
 
portland, Oregon
Paddling Since: 1991
Join Date: Apr 2011
Posts: 2,188
I'm gonna ask if they can carefully pack my gear with nrs drytops instead of using packing peanuts
__________________
________________________________________
Hey, if you want me to take a dump in a box and mark it "guaranteed", I will. I got spare time.
Avatard is offline   Reply With Quote
Old 04-18-2012   #5
 
Oslo's Avatar
 
Niwot, Colorado
Paddling Since: 1993
Join Date: Feb 2009
Posts: 58
It's going to have a place of honor hanging in the garage near my rafting gear.
Oslo is offline   Reply With Quote
Old 04-18-2012   #6
 
yesimapirate's Avatar
 
Denver-ish, Colorado
Paddling Since: 1999
Join Date: Oct 2010
Posts: 728
Quote:
Originally Posted by Oslo View Post
It's going to have a place of honor hanging in the garage near my rafting gear.
Give it a year of honor. Then have it be the center piece to your hooligan race contraption for FIBARK next year!
yesimapirate is online now   Reply With Quote
Old 04-18-2012   #7
 
Missoula, Montana
Join Date: Mar 2012
Posts: 9
Given the title of the thread I would like to say that Biz at watershed just provided me with amazing customer service. She didn't draw me a unicorn but did get me all brand new bags.
MT_ZOO is offline   Reply With Quote
Old 04-18-2012   #8
 
JDHOG72's Avatar
 
Wolcott, Colorado
Paddling Since: 2006
Join Date: Jul 2007
Posts: 432
Very cool to hear about great customer service....now if we could only get NRS to run the airlines and the government.
JDHOG72 is offline   Reply With Quote
Old 04-18-2012   #9
Dipshit with the most.
 
carvedog's Avatar
 
Bellevue, Idaho
Paddling Since: 1991
Join Date: May 2005
Posts: 2,494
most awesome.
carvedog is offline   Reply With Quote
Old 04-18-2012   #10
 
Columbus, Indiana
Join Date: Aug 2011
Posts: 135
hahaha, I bet their customer service/packing guys were cracking up.

You can tell that's a good place to work.
__________________

seedubs1 is offline   Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Topic Thread Starter Forum Replies Last Post
Kokatat Customer Service paulk Kayaking | Gear Talk 14 05-11-2012 10:20 AM
Pyranha customer service seedubs1 Kayaking | Gear Talk 5 12-15-2011 07:15 PM
Kokatat customer service? TimEubanks Kayaking | Gear Talk 14 08-01-2011 12:21 PM
Customer Service Blind-dog Kayaking | Gear Talk 1 05-05-2009 12:10 PM
Customer Service Position - mtnlifestyle Commercial Posts 0 04-21-2006 11:20 AM

» Classified Ads
Kokatat Womens 3L Stoke -...

posted by Brotorboat

Worn a few days on a cold trip. Nik-wax Tech Washed. ...

Demo Jackson Shooting Star

posted by 4CRS

Used 2016 Jackson Shooting Star kids whitewater kayak -...

2 Stohlquist Rocker PFDs

posted by ErikH

Stohlquist Rocker type III PFDs, both size XXL. Looking for...

Powered by vBadvanced CMPS v3.2.3

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002-2012 Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 05:58 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.