Props to Jackson's warranty and customer service
Jackson kayak has, once again, proven to me why I keep paddling their boats.
I broke my Villain (4 inch crack and a 1 inch crack). I filled out the warranty paperwork on line. Within 6 hours of submitting it they responded letting me know that they would warranty the boat and listed out my options.
My new boat arrived today! Yay!
In my opinion getting a 6 hour, same-day warranty response in any industry I find absolutely fantastic.