Go with Cataracts. Johnson Outdoors, who bought Carlisle, changed the recipe for the plastic in their oars. They get away with a cheaper compound, but sell the oars at the same price. To encourage you to make the change, I recommend you call the Carlisle "customer service" number. If the rudeness and disdain with which you are treated does not convince you to give you business to someone else, then you are a stronger person than I.
Originally Posted by LSB
What should we expect of our gear manufacturers?
I have three 8" carslile blades on Cataract shafts that I bought in November 2002 as part of an NRS package.
All 3 now have the same cracks around the end of the metal center shaft. One has only been used as a spare hanging on the side of the boat and still has the sticker gum on it.
Jessica at Carlisle customer service said to contact my retailer.
Matt at NRS customer service said they will give me half credit for them ($75) in store credit.
This seems to mean that 1. they know there is a problem with the product and 2. they are willing to take a small loss to keep me as a customer.
We all know the beating that commercial oars (almost always Carlisles) take and how long they last.
Mine have 50-75 days of class 2 (mostly Durango town run) on them.
So my question is
Should Carlisle replace them even though they are three and a half years out of warranty or should I just quit my bitching and buy a set of Cataract blades?