Jackson Customer service

erdvm1 · 04-26-2006

Just wanted to let everyone know. When I buy something the product could be great but if the customer service is crap I'm reluctant to buy from that company again. I recently had Jackson Kayak ship my new Rocker for pick up in Asheville. When I picked it up and started outfitting it I found a problem with the outfitting that I couldn't fix. I called the company and they had a new boat for me within a half an hour scheduled for pickup at a local dealer. This boat was perfect and so is their customer service. Check out the new happy seat or whatever it's called. I could sit in this boat for a week straight.

Oh and by the way......Joe, it's raining Byatches!!!!

Brook · 04-26-2006

You sure the Craw hasn't been slippin you a little brokeback for the extra love!!!!

Solomon how about your new movie?? Broke Back Medics.an all nude male review of Ambulance boys in Gypsum???

matts · 04-26-2006

Brook,

I heard you were working on a new paddling film this year to follow up on your other one from like 10 years ago?! What's it going to be called? "Brokeback Boating"?

Brook · 04-26-2006

Sorry too busy shooting really important and cinematic shows. Like, "Dr. Phil"

-BA

look up at old reply Solomon.

twitch · 04-26-2006

Quote:

Solomon how about your new movie?? Broke Back Medics.an all nude male review of Ambulance boys in Gypsum???

Brook - that is some funny stuff...

kayakgawd · 04-26-2006

yes i purchased a super star and love it but i had a couple pieces of the outfitting break and called up jacksons cs and 30 seconds later i am off the phone with new parts coming right to me
very impressed with their service

erdvm1 · 04-26-2006

No Broke Back action from The Craw..........not that there's anything wrong with that.

Brook I thought by now you'd have made a porn spoof titled
"Brook Back Mountain"

Thanks for the set up.

Granpa · 04-26-2006

Got to back this up,
This spring I was trying to decide between the hero and the rocker and called Jackson for some advice. A few hours later I got a call back from both Clay Wright and Eric Jackson who discussed the differences in the two boats with me. Now that was impressive!!! My next playboat will be a Jackson too!

Mike B · 04-26-2006

I've had 3 Jackson boats in 3 years. From my experiences, the comments on this thread are spot on.

Great company to deal with. From Eric and Clay to Carman, John, Kristine, Marty, and Loraine everyone in the company goes the extra mile to help the customer have a great experience.

JCKeck1 · 04-26-2006

I've had a great time in the boat, but more importantly, what's running in the south? You hook up with Eric? Call me if you need some more digits. And everyone else, don't believe his BS. There's only one reason to move to the Swingin Lyons community.