rented from PRO several times in past 10 yrs, never had any problems, great gear.
the first time, we were already booked with REO. showed up to the yard to get our boat and...it was not ready. paid in advance, booked months in advance, yard was a mess, no boat available, gear was beaten up and leaky, couldn't give us a boat until late in the afternoon before our launch day. Left the yard, drove over to PRO, who found us a great 18' and excellent gear on zero notice. Zero complaints.