Thread Tools Display Modes
Old 06-17-2010   #1
Rainy Northwest, Washington
Paddling Since: 1980
Join Date: Feb 2009
Posts: 459
Clavey River Equipment customer service.

Just wanted to give kudos to Clavey River Equipment. I'd ordered some loop straps and a drag bag for a Main Salmon trip. The order came, but a couple of straps were missing. Because I am leaving on Saturday, they offered to overnight them, which will probably cost them more than the two missing straps. I didn't demand it, they just did the right thing. They've earned my future business.

swiftwater15 is offline   Reply With Quote
Old 06-18-2010   #2
The Russian
kazak4x4's Avatar
SLC, Utah
Paddling Since: 2005
Join Date: May 2009
Posts: 1,380
I have to totally agree with you. I've had wrong sizes on every dry suit I bought from them (best prices around, they matched the sales price of other retailers) and they worked with me on getting the right size and color and covered the shipping too. Great folks, I will totally give them a call next time I have to spend some cash.


kazak4x4 is offline   Reply With Quote
Old 06-18-2010   #3
Los Alamos, New Mexico
Paddling Since: 1983
Join Date: Oct 2007
Posts: 168
My experience with them was very similar. Good folks who know their stuff!
gbmaz is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Topic Thread Starter Forum Replies Last Post
NRS & Customer Service skyegod Kayaking | Gear Talk 7 07-07-2009 08:19 PM
Customer Service Blind-dog Kayaking | Gear Talk 1 05-05-2009 12:10 PM
Problems with Carlisle customer service? LSB Whitewater Kayaking 8 04-26-2008 03:07 PM
Jackson Customer service erdvm1 Whitewater Kayaking 10 04-26-2006 08:19 PM
Customer Service Position - mtnlifestyle Commercial Posts 0 04-21-2006 11:20 AM

» Classified Ads
AT Geronimo Glass Paddle...

posted by MaxInTexas

AT Geronimo straight shaft paddle with 30 degree offset. ...


posted by ShamanRx

Brand New never used 2016 XXL Crux. Has relief zipper and...

Fred the Fuse 48

posted by kayaklifeislife

My first boat the Wavesport Fuse 48 I'm just putting it on...

Powered by vBadvanced CMPS v3.2.3

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2012 Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 08:29 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.